Digital Wave - Activate Error

There are two ways to activate your copy copy of Visual Passage Planner 2 (VPP2):

Online - If the computer that VPP2 is installed on is connected to the Internet, from within VPP2, click on 'Help' -> 'Activate VPP2' and follow the Online instructions.
Offline - If the computer that VPP2 is installed on is connected to the Internet, enter your Serial Number, Machine ID and Email address into the form below. (You can find this information from within VPP2 by clicking 'Help' -> 'Activate VPP2'). After entering the information, you will be presented with your 'Activation Code'. Return to the computer with VPP2 installed and enter this Activation Code into the Activation dialog box in VPP2.

* indicates required information. Serial numbers are not case sensitive. Dashes must be included.

There was an error in processing your activation. <#ErrorText>

If you are having trouble locating your Serial Number or Machine ID, you can also get these number by clicking on 'Help' -> 'About' from within VPP2. If you have any difficulty using this form or entering any of the information above, send an email to support@digwave.com.